Case StudyNoble Ventures is a construction management firm located in Raynham, MA.
Before we implemented a SOHOsmart IT Solution, users had all data on their individual laptops and file sharing took place via email, which meant a lot of extra time for users to insure that they were working with the latest version of documents.
Also, the variety of systems from different vendors and different versions of software created unnecessary complexity when systems had to be repaired. Replacing a hard drive that was damaged in the field often meant several days of downtime for the user while parts were found, and the system was rebuilt from scratch.
With the SOHOsmart IT Solution now in place, users can access their standard software and centrally located files from their laptops, or any computer with an internet connection. If hardware does fail, they also know that a working, identical system will be in their hands within hours, instead of days.
Martin Travis, the CEO, is thrilled with the solution, because he is spending less, his employees don't have to worry about IT, and he can budget his IT expenses without having to worry about surprise costs for new software or replacement hardware.
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